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Frequently Asked Questions

The Purr-fect Answers For Your Curiosity Tail-Twists

How do I keep tabs on my order's journey?

After you place an order, allow us 24-72 hours to process it. Our fabulous warehouses will pack and ship your items ASAP. Once your goodies are en route, we'll email you an update!

What's the shipping timeline be like?

Give us 24-72 hours to process your order, plus an extra 3 days for shipping. Our global fulfillment centers work their magic to deliver your items swiftly. For US orders, expect a 7-16 day wait, while international orders may take 5-20 days.

Why does shipping take a teensy bit longer?

With high demand and our unwavering commitment to top-quality products, shipping might need a tad more time. We promise it's worth the wait!

Do you ship to countries far and wide?

Absolutely! We're all about spreading the joy of a fantastic shopping experience to customers worldwide.

Is my personal info safe and sound on your site?

 Of course, sweetheart! We use SSL security to encrypt your personal information. Your credit card details are only used for the transaction and never stored. Your privacy is our priority!

How do I order fabulous finds from your website?

It's a piece of cake! Find the product you adore, click 'Add To Cart' or use the "Buy Now Button," and fill in your shipping and billing details. We'll ship your treasures as quickly as possible!

Do you stand by the quality of the products you sell?

Absolutely, honey! If you're not thrilled with the product or find any damage, contact us right away. We're committed to making your shopping experience a delight. Just reach out to us, and we'll make it right! You can exchange your product for free by shipping it back to us with image proof sent first or request a refund.

Do you test the products yourselves?

You bet! We live with 24+ cats, and they're our primary testers before a product is sold. Although we don't have dogs to test the products on, our feline family makes sure everything is paw-sitively purr-fect for you and your pets!

Testimonials

Navigating GetMarvels is as easy as playing fetch! I'm absolutely delighted with the selection and ease of use. My fur family and I are forever fans!
Melissa Foster
Proud Cat Mom
The joy I see in my dog's eyes when our GetMarvels package arrives is unmatched. Shopping here has made our bond even stronger!
Tim Hartford
Delighted Dog Dad
GetMarvels is my one-stop-shop for all things pet! Not just a marketplace, but a community that understands and appreciates the joys of pet parenting
Rachel Simmons
Verified Cat Lover

From wagging tails to playful purrs, GetMarvels is your furry friends' ultimate paradise. We're like the crazy pet parent next door, except we have a store... and a website... and way too much coffee!

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